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We pride ourselves on handling claims fairly and in a timely manner. In the unfortunate event you have to make a claim, you may report it to your agent/broker, call us direct during regular business hours, or you may call our 24 hour Emergency Claims Service.
REGULAR BUSINESS HOURS
8:00 am to 4:00 pm Monday to Friday
Tel: (902) 538-3187
Tel: (TOLL FREE) 1 (800) 565-7220
Fax: (902) 538-7271
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24 HOUR EMERGENCY CLAIMS SERVICE
Call either:
Tel: (902) 538-3187
Tel: (TOLL FREE) 1 (800) 565-7220
As soon as the auto attendant answers the call,
Select 5 and leave a voice mail. This voice mail will be
automatically forwarded to one of our Claims Personnel.
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Damage to your home and personal property:
- Take steps to protect your property from further damage. Temporary repairs may be necessary to prevent additional damage;
- Contact your Agent/Broker or our Claims Representative as soon as possible;
- Damage as a result of vandalism or theft must be reported to the police immediately;
- Contact your bank if your claim involves the loss of a credit card.
Liability Claims Against You:
A person who has sustained injury or property damage as a result of your alleged negligence may expect compensation. In the event of a possible claim, report all information regarding the incident to your agent/broker.
- Do not discuss the incident with anyone representing the person claiming against you;
- Do not accept responsibility;
- Co-operate fully with your Claims Representative.
Theft:
If your home is broken into:
- Contact the police immediately;
- Call your agent/broker or report directly to the Company Claims Department;
- Protect your property from further damage;
- Start an inventory of missing items and their values.
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THE KINGS MUTUAL INSURANCE COMPANY, 220 COMMERCIAL ST, BERWICK, NS B0P 1E0 TEL: (902) 538-3187 TOLL-FREE: 1-800-565-7220 FAX: (902) 538-7271
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